Administrative Specialist 3 (Ombudsman Office) Job at New Jersey Courts, Elizabeth, NJ

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  • New Jersey Courts
  • Elizabeth, NJ

Job Description

Salary: See Position Description Location : Elizabeth, NJ Job Type: Full Time Remote Employment: Flexible/Hybrid Job Number: 2025-11531 Central Office/Vicinage: Union Vicinage Division: TCA's Office Opening Date: 05/12/2025 Closing Date: 6/2/2025 11:59 PM Eastern Description When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public's trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. SALARY: The salary range for this position is $57,644.00 to $93,495.46 for Schedule A, and $57,644.00 to $88,820.70 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B. REMOTE WORK : The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access. The Judiciary offers a strong opportunity for growth. Under the general supervision of the Court Executive 1b (Ombudsman), the Union Vicinage is seeking an organized self-starter who possesses excellent administrative, written, and verbal communication skills, is attentive to detail, customer service oriented and motivated to perform. Example of Duties The successful candidate will be responsible for monitoring the daily operations of the Union Vicinage Self-Help Center which includes, but is not limited to: providing assistance to court users, offering referral information and/or answering questions about court forms, processes, procedures and the status of cases; recommending improvements in operating methods; establishing working relationships with other state agencies or other outside organizations; addressing community organizations, public forums and/or professional groups; coordinating and participating in community outreach events by creating materials, correspondence, mass mailings, promoting events and coordinating materials; developing manuals, guides, audio-visual aids or other materials; assisting with the coordination and running of the Courthouse Tour, Greeter and Court User Satisfaction Survey programs. monitor and evaluate program performance in accordance with established policies/procedures; conduct quantitative or qualitative research, draft reports and proposals; maintain, order and update informational materials posted in the Center and throughout the court complex; and perform other related duties as required. Regular and predictable physical presence at the worksite is an essential function of this position. Qualifications Graduation from an accredited college or university with a bachelor's degree and three years of professional experience in program development, program coordination, program analysis, program administration and/or administrative research. Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor's degree. A master's degree may be substituted for one year of experience. A law degree may be substituted for two years of experience. Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See ) Supplemental Information Driver's License: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position. Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations. Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information. Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

HOW TO APPLY:

The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered. The New Jersey Judiciary consists of the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey. The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice NeoGov applicant support at 1-877-204-4442 (toll free call) Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT) New Jersey Courts offers an exciting and rewarding public service career with incredible employee benefits for full-time employees only and their eligible dependents such as: State Health Benefits Program including options for medical, dental and prescription coverage Public Employee's Retirement System pension program Federal Student Loan Forgiveness for employees with 10 years or more of service Generous leave program which includes vacation, personal and sick leave and 13 annual paid holidays Voluntary investment programs separate from and in addition to the pension plan through the Deferred Compensation Plan and the Supplemental Annuity Trust of New Jersey (SACT) Comprehensive training offerings including LinkedIn Learning. Tax Savings Programs including the Premium Option Plan, Medical Flexible Spending Account and Dependent Care Flexible Spending Account and Commuter TaxSave NJBest 529 College Savings Plan Member Term Life Coverage including basic and optional plans New Jersey Courts

Job Tags

Holiday work, Full time, Work experience placement, Internship, Flexible hours, Monday to Friday,

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