Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As the Audit Executive, Enterprise Digital and Corporate Functions, you will be responsible for managing the department’s audit program and resources. This will provide USAA management with independent, objective assurance services regarding the effectiveness and efficiency of the Association’s governance, risk management, compliance and control processes, and in the course of providing those services, supports the Association’s achievement of operational excellence. Maintains knowledge of financial services regulations and effectively responds and interacts with regulators.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX, or Charlotte, NC.

What you’ll do:

• Manages all aspects of the delivery and execution of applicable audit plan/reports and ensuring appropriate risks are covered including follow-up of issues. Responsible for approving the updates to the annual audit universe risk assessment and plan. Accountable for decisions around proactive assurance and business monitoring at CoSA level.
• Reviews Risk Profile for collection of audit entities for assigned areas of business to ensure appropriateness. Aligns Risk Profile for areas of responsibility to the overall Risk Profile for the organization.
• Provides support to AVP/VP and/or CAE and reports periodically on the activities of Audit Services as requested.
• Develops a component of the annual audit plan by identifying areas of risk and assigning appropriate risk ratings to ensure that critical business areas are reviewed on a recurring basis.
• Ensures appropriate Staff is available to execute the plan and reprioritizes the plan as necessary. Performs special audits from management as requested.
• Assures that appropriate follow-up to audit observations are accomplished and reported. Provides direction to audits that are sensitive, complex and/ or comprehensive in nature through discussions with staff.
• Conducts review of the results of the annual skills assessment and provides recommendations for addressing current gaps in skills
• Stays abreast of strategic initiatives and new products and services and maintains current knowledge of organizational changes and direction of USAA through discussions with corporate officers and attendance at various management meetings and conferences in order to integrate current risks into the audit plan and updated audit approach accordingly.
• Serves as the primary Audit point of contact on various line of business Committee Meetings and leads Continuous Monitoring activities for these committee meetings to ensure information obtained in committee meetings is distributed vertically and horizontally within Audit Services.
• Responsible for openly discussing business risks and controls with the line of business leadership; offering effective challenge in a professional manner and influencing business partners to balance strategy with appropriate management controls.
• Reviews draft reports as appropriate for assigned area and assures responsible for the delivery of internal audit work in accordance with audit methodology, regulatory standards and the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing.
• Builds strong internal and external relationships with peers across the organization for their audit coverage area; represents Audit on governance committees aligned to the applicable business processes.
• Manages the month end reporting process ensuring issues are updated, and report status and prioritization are up to date.
• Addresses issues escalated by team members, manages disagreements and gains appropriate resolution to complex issues with stakeholders across the enterprise. Escalates to senior leadership as appropriate.
• Coordinates with other Assurance Audit leaders on quality, resources, and coverage. Drives linkages across the organization, coordinating information and data sharing with the Insights and Delivery team.
• Builds and oversees a high performing team of employees and third-party resources for functional area to deliver high quality results including the identification, development and retention of talent with requisite internal audit professional practices capabilities as well as providing leadership, development and mentorship through coaching and support and overseeing performance management, and managerial activities. Works with Directors in areas of responsibility to control expenses and build team succession plans.
• Accountable for the delivery of internal audit for assigned functions areas in accordance with audit methodology, regulatory standards and the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing.
• Coordinates audits by outside independent auditors and regulatory agencies, where applicable, to maximize the effectiveness with such audits and participates in researching and resolving financial, operational, or regulatory problems identified.
• Monitors and provides credible and effective challenge to line of business management and executives as needed, for functional areas assigned. May engage with and present results of work during committee meetings.
• Maintains knowledge of financial services regulations and effectively responds and interacts with regulators.

What you have:

• Bachelor's degree
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 10 years of internal audit, risk management, compliance, other control partner experience or relevant operations experience developing strategies, managing major initiatives and delivering results within a complex matrix environment.
• 4 years of people leadership experience in building, managing and/or developing high-performing teams required.
• Experience developing audit plans and overseeing the execution of the plans
• Experience working directly with regulators regarding audits or controls
• Extensive knowledge of laws and regulations relating to consumer compliance, internal controls, risk management, and other regulatory matters.
• Deep knowledge of accounting principles and practices, internal auditing standards, and techniques required to perform audits
• Knowledge of banking, insurance, and investment operations.
• Demonstrated ability to build collaborative relationships with business leaders

What sets you apart:

• Internal audit experience of digital products, servicing, digital platforms and/or web/mobile design delivery

• 6+ years Technology audit experience

• Awareness of Regulatory & Compliance Environment, including Data Privacy and marketing preferences

• Remains knowledgeable of Industry Trends and Benchmarks

What we offer:

Compensation:

The salary range for this position is: $164,780 - $314,960

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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