Job Description
Job Description Summary
The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and made to order coffees. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage Common areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.
Job Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Prepare all food and beverage items and associated supplies
Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish items and areas as necessary.
Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods.
Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary.
Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
Maintain clean, neat, and well-organized work areas, which includes but is not limited to tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles, clean and clear tables as needed.
Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.
Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements.
Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Some previous food and beverage experience preferred.
Previous background in the industry preferred.
Ability to speak, read, and write fluent English is required; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Will be required to regularly use commercial cleaning chemicals.
May be required to obtain a TIPS certification.
Will be required to work mornings, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Sonesta International Hotels
Job Tags
Holiday work, Temporary work, Local area, Weekend work, Day shift,