Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:The Joseph Hotel - Nashville
Overview:
WHERE YOU WORK
The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU’RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service and helping create/ curate elevated guest experiences, and that is exactly what we do.
Benefits
WHAT YOU DO
You begin each day by greeting guests as you walk through the hotel looking for anything that needs attention or is out of place. Using your knowledge, skills, and eye for detail, you will complete preventative maintenance tasks in vacant guest rooms and public spaces. You are quick to help guests resolve any issue that may arise during their stay. Daily rounds, checklists, preventative maintenance program, and maintaining the hotel equipment are all part of the day to day. You ensure the safety of guests and team members by monitoring safety systems regularly and reporting/correcting any issues immediately. You are a first responder in cases of emergency, and are well versed in crisis procedures. This role will require you to lead others to success- training, providing feedback, and setting an example for the Engineering team.
Qualifications:WHO YOU ARE
You are a passionate and detail orientated person who takes great pride in maintaining facilities to ensure our guests have a seamless experience. You thrive in a fast-paced work environment with new and exciting challenges every day and are able to adapt to rapid changes in priorities. You bring a wide variety of knowledge and skills to the team, yet you are eager to learn new things. You are an important piece of the puzzle that keeps guests returning for another visit. You have two to three years general maintenance experience, preferably in a hotel environment. You have solid skills in at least one of the following areas – HVAC, electrical, painting & wallpaper, refrigeration, or kitchen equipment. You are able to work on your feet for the majority of an eight-hour shift and can safely lift up to 50 lbs.
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