Job Description

Job Description

Job Description

Position Summary

The Franchise Business Consultant (FBC) is one of three for OLP. They serve as a trusted partner to franchise owners, helping them maximize performance, strengthen operations, and achieve their business goals. By providing guidance, best practices, and ongoing support, they empower franchisees to build stronger teams, deliver exceptional customer experiences, and drive sustainable growth across their territories. Each FBC coaches roughly 25-30 franchisees and reports to the Director of Operations.

Responsibilities:

• Provide coaching and mentoring to franchise owners through one-on-one business reviews and performance tracking.

• Ensure franchisees meet their KPIs and provide guidance for improving operational performance, including production efficiency and customer satisfaction.

• Interpret data to provide coaching and recommendations on priorities for Franchisee to address.

• Assist franchisees in building out/updating their goals and annual budgets.

• Achieve the operations and business performance goals for their portfolio of Franchisees, as set by brand leadership.

• Conduct regular coaching calls (weekly, bi-weekly, monthly) via a Level 10 EOS format and on-site visits to address challenges, optimize workflows, and drive continuous improvement. Adapt to franchise partner needs based on assessment and provide prescriptive training and resources to help and guide each franchise operation with customized approach

• Assist in New Franchisee Training, to include updating training materials, operations manuals, and resources to ensure franchisees have the latest tools and knowledge.

• Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the brand.

• Audit franchise location operations to ensure processes are followed by all.

• Maintain detailed and organized records of support for each franchise partner.

• Perform other duties as required.

Qualifications:

• 5+ years experience in franchise leadership, business consulting, or franchise ownership

• Bachelor's degree in business or a related field preferred

• Track record of success helping small businesses reach growth targets

• Strong data-minded and strategic thinking skills, with the ability to analyze performance metrics and translate insights into actionable business strategies for franchisee growth.

Key Attributes for Success:

• Confident coach, communicator and facilitator.

• Hands-on problem solver who thrives in the field and with people.

• Flexible, adaptable, and motivated to support both business and technical success.

• Passion for helping others grow and build profitable, sustainable businesses.

WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

Job Tags

Contract work, Apprenticeship, Local area, Remote work, Flexible hours,

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