Job Description

Job Description

Job Description

A RESUME IS REQUIRED FOR ALL APPLICANTS AND YOU ARE REQUIRED TO HAVE PREVIOUS MEDICAL WORK HISTORY

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team at a busy dental clinic. This role is essential in providing excellent customer service and ensuring the smooth operation of the front office. The ideal candidate will have , and be proficient in managing patient interactions effectively.

Duties

• Greet and check in patients upon arrival, ensuring a positive first impression.
• Schedule appointments and manage the office calendar efficiently.
• Manage multiple phone line, manage incoming calls efficiently, answer inquiries effectively, and direct calls to appropriate staff members as needed.
• Maintain electronic and physical patient records accurately using PracticeFusion, ensuring confidentiality.
• Collect payments for copays, deductibles, and prior balances.
• Ensure the office environment is organized and stocked with necessary supplies.
• Manage patient check-in and check-out processes efficiently.
• Handle insurance verification and prior authorizations.
• Assist with filing and organizing patient documents.
• Provide information about services, procedures, and office policies to patients.
• Address patient inquiries and resolve any issues promptly.
• Other job duties as assigned.

Experience

• Previous experience as a receptionist in a medical office (or veterinary/dental/chiropractice office) is required, non-negotiable, and must be significant (meaning you have held the position greater than 12 months and within the past 2 years)
• Familiarity with medical coding and insurance verification processes is a plus.
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Proficiency in using office equipment and software, particularly PracticeFusion or similar EMR/EHR for records and scheduling and Tebra or similar software for evaluating balances owed.
• Excellent organizational skills with attention to detail in managing files and documentation.
• Ability to multitask in a fast-paced environment while maintaining professionalism, courtesy, and effectiveness.

Join our team as a Front Desk Receptionist where your contributions will directly impact our patients' experiences!

If you have read this job description, email your resume and date applied to cmalka@malkainstitute.net Not performing this step will result in the automatic rejection of your application as attention to detail in the medical field is an absolute necessity.

We are a neurology practice that has served the Tampa Bay Area for 30 years and counting serving 3 counties with 4 offices and over 20 hospitals.

Company Description

We are a neurology practice that has served the Tampa Bay Area for 30 years and counting serving 3 counties with 4 offices and over 20 hospitals.

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