Job Description
Vice President/Chief Behavioral Health Officer
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Vice President/Chief Behavioral Health Officer
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Join to apply for the Vice President/Chief Behavioral Health Officer role at NeighborHealth
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Building strong healthcare teams through thoughtful recruiting, onboarding, and retention.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, were advancing medicine and delivering the best care experience for our patients and community!
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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type: Full time
Department: Mental Health
All Locations: 1601 Washington Street
Position Summary: Position Summary Reporting to the Chief Medical Officer, the VP/Chief Behavioral Health Officer will be responsible for the Behavioral Health Departments (BH) strategic planning process and major strategic initiatives, and for setting the BH standards and model of care for and oversight of all service lines across the BH continuum of care for both campuses as well as for each BH specialty service and discipline, including psychiatry. Also included among the VP/Chief Behavioral Health Officers scope of responsibilities is the provision of support for setting the standards and model of care for the Recovery Services Program and the evolving integration of traditional and non-traditional healing art practices program that live under the BH Departmental umbrella.
Must be licensed at the independent level in the Commonwealth of Massachusetts as a BH Clinician or board certified in Psychiatry.
In collaboration with senior management and clinical leaders, this position will participate in 1) immediate and long range organizational strategic planning; 2) performance improvement planning and establishment of outcome measurements; 3) and, through effective management standards, assuring service delivery in accordance with established standards and the requirements of all stakeholders and regulatory agencies.
- Job Components.
- Up to 8 weekly clinical hours (10 payroll hours) will be spent providing direct BH care with clinical and administrative follow-up for a panel of patients.
- 30 administrative hours will be spent in Behavioral Health to include the above noted responsibilities and leadership responsibilities.
- Integrate and perpetuate the Strategic Priorities of the Health Center, as defined by the Executive and Senior Management team, into the operational oversight of all departments.
Be the
Provider of Choice to all major stakeholders, including external entities such as state and federal payors, local and community entities, and internal entities, including patients, providers, and staff.
Ensure a strong foundation for this vision, based on:
Strong financial performance ,
Growth , and
Employee-engaged, patient-centered care .
Integrate the health centers Vision for Clinical Transformation: Develop a
high quality ,
efficient clinical model that that will
improve patient engagement and outcomes ,
reduce provider burden by leveraging
the entire team , and prepares us for
future payment models . The team includes everyone at NeighborHealth, including the Board of Directors, and
Beyond.
- Provide oversight of assigned staff, through direct supervision, consultation, and management practices:
Participate in recruitment, hiring, and training of diverse management staff. Mentor, supervise, and develop assigned management staff to further responsibilities and career development opportunities. Conduct performance reviews according to established guidelines. Collaborate with Administrative Directors, Directors, and Managers to ensure staffs competencies through the development of appropriate educational opportunities and requirements. In collaboration with Administrative Directors and the senior team, audit staff clinical practices, and develop and implement systems for improvement. Direct Administrative Directors, Directors, and Managers in the preparation, completion and monthly monitoring of departmental budgets and capital requests; act as liaison between Administrative Director and senior team members, including the Chief Financial Officer Direct Administrative Directors, Directors, and Managers in the continual development of workflows that provide access to BH care on the same day symptoms are endorsed and in the efficient matching of demand for services with existing capacity to eliminate whenever possible referral work queues of patients awaiting BH care.
- Develop and implement systems that support the efficient delivery of services.
Oversee and monitor the flow of patient activity and services especially in areas targeted for redesign to promote barrier free, same day (whenever possible) patient access and volume. Collaborate with the senior management team in the development and implementation of new programs and services consistent with organizational goals and strategic plans. Promote and support the organizations comprehensive customer satisfaction and feedback program through the development of training programs and systems to monitor progress and compliance. Oversee departmental performance/quality improvement projects including the establishment of outcome measurements and reporting tools. Effectively collaborate with clinical and administrative leadership in the design, re-design, and delivery of care. Facilitate and foster collaborative relationships among NeighborHealth departments. Facilitate and foster collaborative relationships with community agencies and other external partners that support and share NeighborHealth's mission and strategic priorities. In collaboration with VP of Human Resources and management team promote and support an environment that promotes cultural humility through staff training, establishment of standards, and development of services, programs and workflows designed to enhance the delivery of culturally appropriate services. Assist with marketing efforts to increase demand for services. In collaboration with the senior management team, assist in the development and implementation of the patient-centered medical home, ACO, the advancement of BH Population Health and other capitated programs/initiatives. Oversee the development and operations of community health and community enrichment initiatives.
- Provide clear leadership in support of superb operational integrity across the organization, and as assigned.
Collaborate with administrative and clinical leaders to develop, implement, and revise policies, procedures, and practices to improve service delivery, patient safety, and infection control that meet the requirements of all regulatory agencies including MA Department of Public Health, HRSA, Joint Commission, and NCQA. Participate in committees and meetings charged with developing goals, vision, and strategic plans for the organization. Effectively communicate and promote the organizations vision and strategic plan. Ensure appropriate response to emergencies or unusual events, consistent with the Health Centers Emergency Operations Procedures. Participate in the Behavior Health on Call system.
- Provide leadership across various Department-specific projects and responsibilities.
For all BH Department service lines, including the integration of indigenous healing practices across a comprehensive continuum of care Develops, disseminates and promulgates the BH 5-year strategic plan in conjunction with the BH leadership team Oversees the BH Center of Excellence for the training of BH students, interns and residents to specifically deliver evidence-based care to underserved communities of color Provide organizational assistance and expert consultation in support of the management of complex, difficult, psychiatrically impaired or threatening patients, DV, Child or elder abuse reporting, special risk management clinical reviews, etc. BH and Other Strategic Initiatives in conjunction with the EBNHC 5-year Strategic Plan Student Wellness Center Recovery Services Provides teaching, consultation, participates in community engagements and media events featuring BH Oversees the safe management of the BH on call service and participates in the coverage rotation Function as the resident expert, patient advocate and top proponent of the Integrated Care, BH Specialty, Psychiatric Consultation and Harm Reduction models of care, providing an advisory and training presence as needed.
A practicing Psychiatrist or BH clinician, the CBHO provides direct clinical care in fulfillment of t
Job Tags
Full time, Local area, Immediate start,